University Police: 804-289-8911
Off Campus: 911

Crisis Information

Hotline: When a person is in crisis, which is defined as having suicidal or homicidal thoughts and are worried they are unable to keep themselves or others physically safe.  They are hearing voices or seeing things that others are not hearing or seeing.

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  • Hotlines

    National Hotlines 24/7

    National Suicide Prevention Lifeline: 988

    Crisis Text Line: Text “Home” or “Steve” (students of color) to 741-741

    The Trans Lifeline: 877-565-8860

    The Trevor Project Crisis Line (LGBTQ): 1-866-488-7386

    SAMHSA’s Disaster Distress Helpline: 1-800-985-5990 (emotional distress after natural or human-caused disaster)

  • Suicide Risk

    Suicidal thoughts occur most frequently between the ages of 18-26. It is important to recognize warnings signs of suicide.

    There may be a wide variety of reasons why someone considers suicide. It is not the responsibility of a student to evaluate whether or not these reasons are valid. Rather, it’s recommended that you:

    • Listen carefully
    • Ask open-ended questions
    • Offer a sense of hope and assess the individual’s motivation for accepting care
    • Help the person stay safe

    All suicidal communications must be taken seriously. It is strongly recommended that you seek care immediately for suicidal thoughts. If you or someone else are having thoughts of suicide or self-harm seek help immediately:

    • University Police: 804-289-8911
    • 911
    • Go to St. Mary’s Hospital Emergency Room
    • National Suicide Prevention Hotline: 1-800-273-8255 (TALK) available 24 hours a day, 365 days a year.
    • CAPS: 804-289-8119
    To get help for a student who may be at risk of suicide when the risk does not seem imminent, please relay your concerns as soon as possible via the secure online form.
  • Sexual Misconduct

    The Center for Awareness, Response, and Education (CARE) exists to prevent violence and foster a healthier and safer campus for all Spiders.

    Emergency Assistance

After Hours Information

Warmline: When you just need a listening ear.

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  • Warmlines

    For more information on hours and chat options, click on the organization

    MHAV: 1-866-400-6428

    Confidential campus support is available if you have been sexually assaulted and/or need to talk about sexual misconduct concerns.

    TimelyCare TalkNow provides On-demand access to a mental health professional to talk about anything at any time for free for eligible students at the University of Richmond. Follow the link to our TimelyCare page to learn more.

  • Nurse Advice Line
    Students may call 804-289-8119 to be connected to an after-hours nurse advice line. The registered nurse will assess your concerns and direct you to the most appropriate care. Please note: the nurse advice line cannot assist with scheduling appointments or prescription refills.
  • Urgent Care

    Better Med Willow Lawn


    5215 West Broad Street, Richmond, VA

    Better Med Regency Square


    1380 N. Parham Road, Richmond, VA

    Patient First Carytown


    12 North Thompson Street, Richmond, VA

    Patient First Parham & I-64


    2205 North Parham Road, Richmond, VA

  • Hospitals with Mental Health Services

    St. Mary’s Hospital


    5801 Bremo Road, Richmond, VA 23226 

    Parham Doctor’s Hospital 


    7700 E. Parham Road, Richmond, VA 23294

    VCU Medical Center


    1250 E. Marshall Street Richmond, VA 23219