Available 24/7, 365 days a year.

Access TimelyCare

What is TimelyCare?

The University of Richmond has partnered with TimelyCare to provide virtual mental health and well-being services for free to all students who are eligible to see CAPS. Students eligible to see CAPS are all currently enrolled, full-time, degree-seeking students, (as well as full-time undergraduate visiting students living on-campus; e.g., exchange students) at the University of Richmond.

Students do not need insurance and do not need to visit Counseling and Psychological Services (CAPS) to access TimelyCare. Through this partnership, each calendar year students will have access to multiple services including:

  • TalkNow: On-demand access to a mental health professional to talk about anything at any time (i.e. anxiety, relationships, depression, school-related stressors, etc.). Students can connect to TalkNow within minutes to discuss any level of concern, from conflicts with roommates to more serious mental health crises.

  • Scheduled Counseling: Up to 12 scheduled telehealth counseling visits annually with a licensed mental health provider, either in Virginia or the rest of the U.S. Choose the day, time, and mental health provider that best works for you.

  • Health Coaching: Schedule virtual appointments with a certified health coach to talk about: nutrition, exercise, sleep habits, mindfulness, and/or goal setting to enhance health and well-being.

  • Peer Community: This anonymous, peer-to-peer support within the TimelyCare app provides students a place to connect with other students across the country who face similar challenges. Peer-to-peer support is not a substitute for counseling from a licensed mental health provider. However, it can be a step that students take to experience support from peers.

  • Self-Care Journeys & Content: Visit the “Explore” page within TimelyCare for guided self-care content, including yoga and meditation sessions, as well as group conversations with our providers on a variety of health and well-being topics.

TimelyCare services are accessible 365 days a year. That means you have access during breaks, after-hours, and any time you need support!

TimelyCare FAQ

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