CAPS Services

Due to the nature of counseling and safety of our staff and students during these COVID-19 times, we will be offering our same quality services virtually until the university has entered Phase Green under the Covid-19 Response Plan. For more information and to check current phase, please visit the Covid-19 Response Page.

CAPS utilizes an Individualized Care Model (based on Cornish’s Stepped Care model), which is a multi-tier system of services that seeks to meet students where they are in the change process, while promoting autonomy and empowerment. CAPS makes recommendations for a wide array of services – both outside of CAPS and within – that take into account the type of concern, research evidence on best practices, student personality and preferences, and readiness for making difficult changes or engaging in complex therapeutic processes. This is not a linear model (i.e. must complete lower steps to reach higher ones). The most effective yet least-resource intensive intervention is offered first and care is stepped up to the next level based on evidence of required need.

CAPS utilizes an Individualized Care Model (based on Cornish’s Stepped Care model), which is a multi-tier system of services that seeks to meet students where they are in the change process, while promoting autonomy and empowerment.  CAPS makes recommendations for a wide array of services – both outside of CAPS and within – that take into account the type of concern, research evidence on best practices, student personality and preferences, and readiness for making difficult changes or engaging in complex therapeutic processes.  This is not a linear model (i.e. must complete lower steps to reach higher ones).  The most effective yet least-resource intensive intervention is offered first and care is stepped up to the next level based on evidence of required need.

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  • Skill-Building Programs

    CAPS offers periodic groups and workshops on emotional, mental, and psychological health topics. For more information, click here.

  • Individual Counseling

    CAPS uses a brief individual psychotherapy model as it is effective at addressing most student concerns and allows CAPS to serve as many students as possible. On average, students are seen for 5 to 6 sessions of individual therapy. Decisions about treatment and length of care are made collaboratively between the student and the assigned counselor.

    To jumpstart the counseling process, those referred to individual counseling must first complete 2 pre-counseling offerings (Well-Being Seminars, TAO modules, or a combination of the two). This will allow the student to learn valuable skills to manage emotional experiences and symptoms and not take away time from the individual work.

  • Crisis Intervention

    If you are experiencing a mental health crisis (recent suicidal thoughts, recent assault, severe emotional distress, etc.), please click here.

  • Case Management

    CAPS Case Manager offers services aimed at providing practical support and assistance with accessing mental health and other resources.

    The Case Manager also offers hospital liaison services for students who have recently been psychiatrically hospitalized. These services involve assisting students with readjustment to university life and may include developing a treatment plan, establishing follow-up care, and communicating with academic deans and residence life.

  • Limited Psychiatric Services

    CAPS has a limited number of weekly hours of psychiatric coverage. The psychiatric providers are part-time CAPS employees. There is NO CHARGE to students to meet with a CAPS psychiatric provider. For more information, click here.

  • CAPS at Law School

    CAPS at the Law School Hilary Delman, LPC

    CAPS and the Richmond Law School have worked together to designate time and space for a CAPS counselor to meet with students within the Law School. Hilary joined the CAPS in 2014 and is a Licensed Professional Counselor. She received her master’s in professional counseling from Georgia State University in 2006.

    Hilary can provide the following services:

    • Consultation for students and faculty and staff (for concerns about students)
    • Assessment
    • Outreach activities such as presentations, guest talks in class, or meeting with your organization
    • Referrals
    • Brief individual therapy
    • Group therapy

    Confidentiality Hilary is an employee of CAPS, and the same CAPS confidentiality standards apply to her office hours in the Law School. Information for her clients is maintained separately from any other academic or administrative records and cannot be shared outside of CAPS without permission of the client unless certain legal exceptions apply. In addition, Hilary is a confidential employee and in her role as therapist is not mandated to report sexual assault information to the university.

    How to Make an Appointment If you are a law student who is interested in mental health services, you can make an initial appointment with Hilary by e-mailing Hilary directly at hdelman@richmond.edu. During your first meeting, you will complete our initial registration forms and then have the chance to review your concerns and plan appropriate next steps with Hilary.

  • CAPS at Robins Center

    CAPS at the Robins Center

    Rachel Turk, Psy.D., LCP

    CAPS and the University of Richmond Athletics Department have worked together to create a position and space for a CAPS psychologist to meet with varsity students-athletes within the Robins Center. Dr. Turk joined CAPS in August of 2019 and is a Licensed Clinical Psychologist. She received her Doctorate of Psychology in 2019 and her Masters in Clinical-Counseling Psychology in 2015, both from Radford University. She is a generalist by training, able to work with any mental health issue, however she specializes in working with survivors of trauma, individuals with eating concerns, and student-athletes. She is able to work with the UR student-athletes on both mental health concerns and sports performance issues.

    Dr. Turk can provide the following services:

    • Consultation for student-athletes, coaches, staff, and faculty (for concerns about students)
    • Brief individual therapy
    • Outreach activities such as presentations, workshops, trainings, guest lectures, interviews, etc.
    • Ongoing team/group sessions/programs created and individualized to team needs.
    • Referrals to other resources both on and off campus
    • Group therapy

    Confidentiality Dr. Turk is an employee of CAPS, and the same CAPS confidentiality standards apply to her work in the Robins Center. Information for her clients is maintained separately from any other athletic, academic, or administrative records and cannot be shared outside of CAPS without permission of the client unless certain legal exceptions apply. In addition, Dr. Turk is a confidential employee and in her role as therapist is not mandated to report sexual assault information to the university.

    How to Make an Appointment If you are a varsity student-athlete who is interested in mental health or sports performance services, you can make an initial appointment with Dr. Turk by e-mailing her directly at rturk@richmond.edu In that email, please include your all of your business hour (M-F, 8-5) availability for the next two weeks. During your first meeting, you will complete our initial registration forms and then have the chance to review your concerns and plan appropriate next steps with Dr. Turk.

    If you are the member of a group or team associated with a varsity sport that is hoping to set up a session, you should also contact Dr. Turk directly by email. Please include in that email what team you are with, information about what you are hoping to get out of the program, and some times that might be available.

    Please note that student-athletes are also able to access CAPS services through the main office in Sarah Brunet Hall.

    Visit this link to learn about one athlete’s experience with anxiety and how CAPS helped her athletic performance and her experience on campus.

    Athletic Mental Health Resources