CAPS Frequently Asked Questions

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  • Concerns that often are appropriate for short-term services at CAPS
    • Personal Concerns: Stress, depression, mood swings, anixety, anger, loneliness, guilt, self-esteem, bereavement/grief
    • Relationship Concerns: Romantic reltationship difficulties, relationship break-ups, roommate issues, interpersonal conflicts, family problems.
    • Developmental Concerns: Identity (e.g., personal, cultural, sexual orientation, sexual/gender identity), adjustment to college life, life after graduation, and other life transitions.
    • Substance Use Concerns: Experiencing problems with alcohol or other drug use
    • Trauma: Sexual assualt, abuse and other traumatic incidients
    • Academic Concerns: Performance anxiety, perfectionism, academic difficulties.
    • Other Concerns: Sleep disturbance, concerns from childhood or adolescence, changes in thinking or perception, body image, disordered eating, lifestyle choices, personal values and/or spiritual concerns and career direction.
  • I just need/want medication

    Only students who are engaged in on-going CAPS counseling services are eligible to continue to make appointments with a psychiatric provider. Students who are only interested in taking medication will be assisted in finding an appropriate provider off-campus (at the student’s expense).

  • How quickly can I be seen for CAPS services?
    CAPS will be striving to offer same day appointments to students, if available and student requests one (these will be scheduled on a daily basis, only a certain number will be available, so the student should email first thing in the morning to secure a spot, if desired). So when a student is ready to seek services, they will be seen potentially within a day or two of reaching out.
  • What if I am already working with a mental health provider off-campus?

    If you are currently seeing an off-campus professional for mental health services, and can continue to work with them, you are strongly encouraged to continue care with your current provider

  • When does CAPS refer a student for off-campus services?

    Students who present concerns that require longer or more intensive treatment, expertise not available at CAPS, or services that are outside of the scope of CAPS services are offered assistance with a referral to off-campus practitioners who are able to provide such care. CAPS provides referral services either after the brief consultation appointment or as these factors become more apparent during the course of services. The CAPS case manager or the treating clinician can assist students with identifying referral options, connecting with the referral, and finding additional resources as necessary.

    A referral or transition of care may occur when:

    • A student has been mandated or required to get services.

    • A student only desires medication therapy.

    • Brief therapy is not clinically indicated and/or is potential detrimental/non-beneficial for the student’s presenting concerns based on available treatment guidelines, clinical knowledge/experience, and professional standards of practice.

    • A student needs or requests weekly therapy.

    • A student needs or requests longer-term, or open-ended psychotherapy.

    • A student needs or requests uninterrupted therapy throughout the duration of their time at UR.