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After-Hours Resources

Nurse Advice Line
Students may call 804-289-8700 to be connected to an after-hours nurse advice line where the registered nurse will assess your concerns and direct you to the most appropriate care. Please note: the nurse advice line cannot assist with scheduling appointments or prescription refills.  
Non-Emergency After-Hours CAPS Care

On weekends and after 5:00pm weekdays, you may call Counseling and Psychological Services (804-289-8119), and:

Press option 1, and leave a message for CAPS staff about cancelling or rescheduling an appointment; or Press option 2, and a trained health professional at Fonemed will make a brief assessment over the phone and direct you to the most appropriate care.  Fonemed cannot schedule appointments at CAPS.

For any kind of emergency, please contact University Police at (804) 289-8911.

Non-Emergency After-Hours Health Services Care

Call Student Health Services (804-289-8700) and you will be prompted to ‘push 3’ to be connected to Fonemed, the Student Health Center’s after-hours nurse advice line. The registered nurse at Fonemed will assess your problems and direct you to the most appropriate care. Fonemed cannot schedule appointments at the Student Health Center or assist with prescription refill requests. 

For assistance in determining the need for emergency services, please contact University Police at (804) 289-8715.

Local facilities: 

Sexual Misconduct

Any situation in which a person does not provide consent for a sexual act is considered sexual misconduct. If you are a victim of sexual misconduct, seek help, as soon as possible. There are many resources available in our community for victims and others affected by sexual misconduct. Various actions may be considered sexual misconduct, and all are treated seriously. Learn more about how you can get involved in ending sexual misconduct in our community.

Suicide Risk

If you are having thoughts of suicide or any type of self-harm—or if you witness, hear, or see anyone exhibiting suicidal warning signs—get help immediately.

If the risk seems imminent:

  • Call the UR Police (URPD) Emergency number (804) 289-8911. URPD will respond and involve other resources as needed. 
  • Other alternatives include calling 911 (especially if you are off campus), or going to the nearest emergency room (the closest ER to campus is St. Mary's Hospital).
  • The National Suicide Prevention Hotline is available 24 hours a day, 365 days a year, at 1-800-273-8255 (TALK). Anyone may call this national hotline at any time regarding concerns about suicide risk for yourself or someone else.

If the risk does not seem imminent:

  • To get help for a UR student who may be at risk of suicide when the risk does not seem imminent, please relay your concerns as soon as possible via the secure online form
  • During weekdays, students or concerned others may consult with CAPS staff at (804) 289-8119.